Services Offered

What types of websites do you design and develop?

Aura Web Development specializes in designing and developing a wide range of websites tailored to our clients’ specific needs and preferences. We can create websites for various industries, including but not limited to:

  • Business websites
  • Portfolio websites
  • Blogging websites
  • Non-profit organization websites
  • Educational websites
  • Personal websites

 

Do you offer custom design or template-based websites?

We offer both custom design and template-based website solutions to accommodate the unique requirements of our clients. We understand that every business is different, so we work closely with our clients to determine the best approach for their website project.

Process and Timeline

What is your typical web design and development process?

At Aura Web Development, we follow a comprehensive web design and development process to ensure the successful delivery of high-quality websites that meet our clients’ needs and expectations. Our typical process includes the following key stages:

 

  • Discovery: We start by getting to know your business, target audience, goals, and preferences through initial consultations and discussions.
  • Planning: Based on the information gathered during the discovery phase, we develop a detailed plan outlining the website’s structure, features, functionality, and timeline.
  • Design: We create a visually appealing and user-friendly design for your website, incorporating your branding elements and feedback throughout the design iteration process.
  • Development: Once the design is approved, we proceed with the development phase, where we bring the design to life using the latest web technologies and coding standards.
  • Testing: We conduct thorough testing to ensure the website is fully functional, compatible across different devices and browsers, and free of any bugs or errors.
  • Launch: Upon completion of testing and client approval, we launch the website, making it live for the world to see.
  • Support and Maintenance: We provide optional ongoing support and maintenance services to keep your website running smoothly and address any issues that may arise post-launch.
How long does it take to complete a website?

The time it takes to complete a website depends on various factors, including the complexity of the project, the scope of work, and the client’s responsiveness. Typically, our web design and development projects can take anywhere from a few weeks to a few months to complete. During the initial consultation, we’ll provide you with a detailed timeline based on your specific requirements and project goals.

How involved will I be in the design and development process?

We believe in collaboration and transparency throughout the design and development process, and we value your input and feedback every step of the way. You’ll be actively involved in the design and development process, from providing initial input and direction to reviewing design mockups, providing feedback, and approving the final website before launch. We’ll keep you informed of project milestones and progress updates, and we welcome open communication to ensure we’re meeting your expectations and delivering a website that aligns with your vision.

Cost and Pricing

How do you determine the cost of a website project?

We determine the cost of a website project based on several factors, including the complexity of the project, the scope of work, the desired features and functionality, and the estimated time and resources required to complete the project. During the initial consultation and discovery phase, we’ll discuss your specific requirements and goals to provide you with a customized proposal outlining the cost of the project.

Are there any additional fees I should be aware of?

While we strive to provide transparent pricing and avoid surprise fees, there may be additional costs associated with certain optional services or add-ons, such as:

  • Domain registration and hosting fees
  • Premium plugins or third-party integrations
  • Ongoing maintenance and support plans

We’ll clearly outline any additional fees in your project proposal and ensure that you’re fully informed of all costs before proceeding with the project.

Do you offer payment plans or options for large projects?

We understand the importance of flexibility when it comes to financing your website project. While we don’t offer payment plans, we do offer a convenient payment structure that involves a 50% deposit upfront and the remaining 50% upon completion of the project. This payment arrangement ensures a fair and balanced approach, allowing you to secure our services with an initial deposit and complete the payment once the project is successfully delivered. We’re committed to providing transparent pricing and payment terms to make the process as smooth and straightforward as possible for our clients.

Support and Maintenance

What post-launch support do you provide?

We understand the importance of providing ongoing support to our clients even after their website has launched. Our post-launch support includes a one-month follow-up period, during which we’re available to address any immediate issues or concerns that may arise with your website. Additionally, we offer optional website maintenance services to ensure that your website stays secure, up-to-date, and running smoothly over time.

Do you offer website maintenance services?

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How do I get help if I encounter issues with my website?

If you encounter any issues with your website during the one-month post-launch support period, you can reach out via email, and we’ll promptly assist you. After the initial one-month period, clients who have subscribed to our Monthly Hosting & Management Plan will continue to have access to support and ongoing maintenance services. For clients who opt not to subscribe to the maintenance plan, additional support beyond the one-month period is available at an hourly rate.

Content and Assets

Who is responsible for providing content and images for the website?

The client is responsible for providing all content, including text copy, images, videos, and any other media to be included on the website. We rely on the client to supply the necessary content in a timely manner to ensure the project stays on track and meets the agreed-upon timeline.

Can you assist with content creation or sourcing images?

No, we do not assist with content creation or sourcing images.

Do you offer website copywriting services?

No, we do not assist with website copywriting services.

SEO and Optimization

Will my website be optimized for search engines?

Yes, ensuring your website is optimized for search engines is a crucial aspect of my process. When building websites, I implement best practices for on-page SEO (Search Engine Optimization). This includes optimizing meta tags (title, description, etc.), using SEO-friendly URLs, incorporating relevant keywords into content, optimizing images for faster loading times, and ensuring mobile responsiveness—all of which contribute to better search engine visibility and rankings. Additionally, I configure SEO plugins like Yoast SEO or Rank Math to further enhance your website’s SEO performance. By focusing on these elements, I ensure that your website is well-positioned to attract organic traffic and achieve your online visibility goals.

Do you provide ongoing SEO services or recommendations?

As part of the website maintenance service, I integrate ongoing SEO strategies to maintain your site’s optimization for search engines. This includes initial setup of SEO elements during development, configuring SEO plugins like Yoast SEO or Rank Math, and monitoring performance to enhance search engine rankings and visibility over time. This ensures your website consistently attracts organic traffic and performs well in search engine results.

Technical Details

What technologies do you use to build websites?

I primarily use Divi and WordPress to build websites. Divi is a versatile WordPress theme that allows for highly customizable designs and layouts extensive library of modules and templates. I integrate these tools with custom coding to create websites tailored to specific requirements. WordPress serves as the CMS, providing robust functionality for content management, plugins, and scalability. This approach enables me to deliver responsive, user-friendly websites that meet your unique goals and specifications.

Will my website be mobile-friendly and responsive?

Yes, absolutely. Ensuring your website is mobile-friendly and responsive is a standard practice in our web development process. This means your site will adapt and display properly on various devices, including smartphones, tablets, and desktop computers. We use responsive design techniques to ensure a seamless user experience across different screen sizes and resolutions, making sure your website looks great and functions well regardless of how visitors access it.

Contracts and Agreements

What is your process for signing contracts or agreements?

Once we’ve finalized the details of your web project, I’ll create a proposal outlining all the specifics we discussed. Once you approve the proposal, I’ll draft a contract covering everything we’ve agreed upon—deliverables, timelines, costs, and other important details. We’ll both review it carefully to ensure it’s accurate, then we can proceed with signing. Once that’s done, we’ll be ready to get started with your project smoothly and confidently!

Do you require a deposit or upfront payment?

Yes, I typically require a deposit or upfront payment before starting work on a project. This helps secure your spot in my schedule and allows me to begin the necessary preparations.

Client Communication

How will we communicate throughout the project?

We’ll communicate primarily via email for quick updates and scheduled meetings for more in-depth discussions.

Will I have a single point of contact for my project?

Yes! Throughout your project, I’ll be your main point of contact (Ashley). I run Aura Web Development as a freelancer, so you’ll be dealing directly with me for all your needs and questions.

What is your response time for inquiries or support requests?

Our response time for inquiries or support requests is typically within 24 hours during weekdays. We strive to address your questions promptly to ensure smooth progress and resolve any issues efficiently.